Information We Collect

When you register for our courses or browse our website, we collect different types of information. Some you provide directly, and some we gather automatically as you use our platform.

Personal Information You Provide

• Full name and preferred name for course materials
• Email address for course communications and updates
• Phone number for essential program notifications
• Postal address in Taiwan for any physical course materials
• Educational background and programming experience level
• Payment information processed through secure third-party providers

Automatically Collected Data

Our website collects technical information to improve your learning experience. This includes your IP address, browser type, device information, and how you navigate through our course pages. We also track which lessons you complete and how long you spend on different topics — this helps us understand what's working and what needs improvement.

How We Use Your Information

We don't collect data just to have it sitting around. Everything we gather serves a specific purpose related to delivering quality education.

Data Storage and Security

Your information lives on secure servers located in Taiwan, which means it's subject to Taiwan's data protection regulations. We use industry-standard encryption for sensitive data like payment information and login credentials.

Our security measures include regular system updates, encrypted connections, and restricted access to personal data. Only team members who need access to perform their jobs can view student information. That said, no online system is completely bulletproof — we do our best, but we can't guarantee absolute security.

How Long We Keep Your Data

Active student records remain accessible while you're enrolled and for seven years after course completion. This retention period aligns with Taiwan's educational record requirements and allows us to verify past certifications if needed.

Marketing communications data stays with us until you unsubscribe or request deletion. Payment records follow Taiwan's tax documentation requirements, which means we keep them for five years after the transaction.

Your Rights Under Taiwan Law

Taiwan's Personal Data Protection Act gives you specific rights regarding your information. You can exercise these rights by contacting us through the channels listed at the bottom of this page.

• Access: Request a copy of all personal data we hold about you
• Correction: Ask us to fix inaccurate or incomplete information
• Deletion: Request removal of your data when it's no longer needed
• Data Portability: Receive your information in a commonly used format
• Withdraw Consent: Stop processing based on consent at any time
• Object to Processing: Refuse certain uses of your information

We'll respond to your requests within 15 business days. In some cases, we might need to verify your identity before processing your request — this protects your information from unauthorized access.

Cookies and Tracking Technologies

Our website uses cookies — small text files stored on your device that help the site remember your preferences and login status. Some are essential for the platform to work, while others help us understand how people use our courses.

Types of Cookies We Use

• Essential Cookies: Keep you logged in and remember your course progress
• Analytics Cookies: Show us which lessons get the most engagement
• Preference Cookies: Remember settings like video playback quality

You can disable cookies through your browser settings, though this might affect some platform features. Essential cookies will still need to function for the learning platform to work properly.

Third-Party Services

We work with a few external services to run our platform effectively. These partners have their own privacy policies, and we recommend reading them if you want the full picture.

Payment Processors

Course payments go through established payment gateways that comply with international security standards. We don't store complete credit card numbers on our servers — the payment processor handles that information directly.

Video Hosting

Course videos are hosted on third-party platforms that provide reliable streaming. When you watch a lesson, your viewing data goes through their systems. We receive aggregate information about video completion rates but not detailed tracking of individual viewing habits.

Email Communications

We use an email service provider to send course updates and announcements. They process your email address and track whether you open messages or click links — this helps us understand which communications are actually useful to students.

Student Privacy Protections

Because we're an educational platform, we take extra care with student information. Your course performance, quiz scores, and project submissions remain private unless you choose to share them.

If you participate in our community forums or project showcases, remember that anything you post becomes visible to other students. Don't share personal contact information or sensitive details in public course discussions.

Age Requirements

Our courses are designed for students aged 16 and older. If you're under 16, we need parental consent before you can enroll. We don't knowingly collect information from younger children, and if we discover we have, we'll delete it promptly.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active students via email and post an announcement on the platform.

The "Last Updated" date at the top shows when we last revised this document. We encourage you to review this page periodically, especially before sharing new information with us.

International Data Transfers

While our primary servers are in Taiwan, some of our service providers operate internationally. When your data moves outside Taiwan, we ensure those transfers comply with Taiwan's cross-border data transfer regulations.

We only work with providers who demonstrate adequate data protection measures, either through contractual agreements or recognized certification frameworks.